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Large Pot hole on street

Reported via desktop in the Third Party Defect - Utility category anonymously at 14:21, Wednesday 21 January 2026

Sent to Aberdeenshire Council 1 minute later. Council ref: 946861.

Requires to filled

Updates

  • Thank you for letting us know about this issue. We will now investigate and provide you with an update within the next 7 days.

    You can find out more about our road maintenance on our website at www.aberdeenshire.gov.uk/roads-and-travel/roads/maintenance.

    Posted by Aberdeenshire Council at 14:23, Wednesday 21 January 2026

  • We’ve had a look at the issue and we have now passed your enquiry to our local Roads Team to assess what can be done to resolve the matter. We’ll let you know when that assessment has taken place.

    Thanks again for your report

    State changed to: Action scheduled

    Posted by Aberdeenshire Council at 15:20, Wednesday 21 January 2026

  • We’ve now completed our inspection and can confirm that the issue you reported relates to infrastructure owned/maintained by Scottish Water.

    We'll refer the matter to them for investigation and repair but for any further information or updates, you may wish to contact the utility company directly by calling their customer helpline on 0800 0778 778 or through their website at www.scottishwater.co.uk/Help-and-Resources/Contact-Us/Contacting-Us.

    Please note that utility covers, access points and associated equipment remain the responsibility of the provider, and the Roads Authority does not carry out repairs to these assets. We do however maintain the road/footway surface that surrounds them.

    State changed to: not the council's responsibility

    Posted by Aberdeenshire Council at 13:51, Thursday 9 April 2026

  • Category changed from ‘Pothole’ to ‘Third Party Defect - Utility’

    Posted by Aberdeenshire Council at 14:31, Friday 10 July 2026

  • State changed to: Fixed

    Updated by Aberdeenshire Council at 14:35, Friday 10 July 2026

This report is now closed to updates from the public. You can make a new report in the same location.