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Pothole developing on footpath

Reported via mobile in the Third Party Defect - Utility category anonymously at 13:14, Tuesday 20 January 2026

Sent to Aberdeenshire Council less than a minute later. Council ref: 946502.

Photo of this report zoom

See attached photo. Potential tripping hazard for pedestrians walking on pavement especially those using crutches or walking sticks (me)

Updates

  • Category changed from ‘Pothole on pavement or Footpath’ to ‘Pothole’

    Posted by Aberdeenshire Council at 13:14, Tuesday 20 January 2026

  • Thank you for letting us know about this issue. We will now investigate and provide you with an update within the next 7 days.

    You can find out more about our road maintenance on our website at www.aberdeenshire.gov.uk/roads-and-travel/roads/maintenance.

    Posted by Aberdeenshire Council at 13:14, Tuesday 20 January 2026

  • We’ve had a look at the issue and we have now passed your enquiry to our local Roads Team to assess what can be done to resolve the matter. We’ll let you know when that assessment has taken place.

    Thanks again for your report

    State changed to: Action scheduled

    Posted by Aberdeenshire Council at 13:41, Tuesday 20 January 2026

  • We’ve now completed our inspection and can confirm that the issue you reported relates to infrastructure owned/maintained by Scottish Water.

    We'll refer the matter to them for investigation and repair but for any further information or updates, you may wish to contact the utility company directly by calling their customer helpline on 0800 0778 778 or through their website at www.scottishwater.co.uk/Help-and-Resources/Contact-Us/Contacting-Us.

    Please note that utility covers, access points and associated equipment remain the responsibility of the provider, and the Roads Authority does not carry out repairs to these assets. We do however maintain the road/footway surface that surrounds them.

    State changed to: not the council's responsibility

    Posted by Aberdeenshire Council at 18:42, Tuesday 20 January 2026

  • Category changed from ‘Pothole’ to ‘Third Party Defect - Utility’

    Posted by Aberdeenshire Council at 07:14, Wednesday 8 July 2026

This report is now closed to updates from the public. You can make a new report in the same location.