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Drain blocked on road, and water flowing towards our property

Reported via desktop in the Gully category anonymously at 20:16, Thursday 20 November 2025

Sent to Aberdeenshire Council less than a minute later. Council ref: 933998.

Drain is full directly outside our property (Drum Croft) and water cannot flow away and is flowing into our property. This was reported as an issue some months ago, but has not been cleared. The increased recent rainfall and snow melt is of extreme concern and our property is at risk. Please come to help us as soon as you can.

Updates

  • Category changed from ‘Drain/Ditch’ to ‘Gully’

    Posted by Aberdeenshire Council at 20:16, Thursday 20 November 2025

  • Thank you for letting us know about this issue. We will now investigate and provide you with an update within the next 7 days.

    You can find out more about our road maintenance on our website at www.aberdeenshire.gov.uk/roads-and-travel/roads/maintenance.

    Posted by Aberdeenshire Council at 20:16, Thursday 20 November 2025

  • We’ve had a look at the issue and we have now passed your enquiry to our local Roads Team to assess what can be done to resolve the matter. We’ll let you know when that assessment has taken place.

    Thanks again for your report

    State changed to: Action scheduled

    Posted by Aberdeenshire Council at 08:20, Monday 24 November 2025

  • Photo of this report zoom

    We’re currently developing our approach to displaying priorities and target completion times to keep residents better informed. In the meantime, we’ll continue to assess the level of risk and allocate resources based on urgency, location, and the availability of repair teams.

    This defect has been added to our works programme and will be scheduled accordingly.

    • To be Completed by: 02/12/2025
    • Road category: 3A
    • Road speed limit: 60

    The date shown above represents the latest target for completion based on our current programme of works. This may be brought forward where resources, operational priorities, or coordination with other activities allow. Defects assessed as posing a higher risk are prioritised for earlier repair whenever possible.

    Thank you for your patience while we carry out this work.

    State changed to: Planned

    Posted by Aberdeenshire Council at 11:03, Wednesday 26 November 2025

  • We’ve issued this work out to one of our crews - we’ll let you know when the job is complete.

    State changed to: In progress

    Posted by Aberdeenshire Council at 08:00, Wednesday 3 December 2025

  • Photo of this report zoom

    The issue you reported has now been resolved.

    Depending on the nature and scope of the initial enquiry, the necessary repairs will have been carried out either by our frontline maintenance crews or, in some cases, completed directly by one of our inspectors during their site visit.

    Thank you for bringing this to our attention and helping us maintain a safe and well-managed road network.

    State changed to: Fixed

    Posted by Aberdeenshire Council at 14:10, Tuesday 9 December 2025

  • We’ve issued this work out to one of our crews - we’ll let you know when the job is complete.

    State changed to: In progress

    Posted by Aberdeenshire Council at 14:51, Tuesday 9 December 2025

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