Closed
Broken manhole cover
Sent to Aberdeenshire Council less than a minute later. Council ref: 931814.
The hinge has snapped & the cover now moves significantly
Updates
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We’ve had a look at the issue and we have now passed your enquiry to our Road Safety Team to assess what can be done to resolve the matter.
We’ll let you know when that assessment has taken place with details of the outcome.
Thanks again for bring this issue to our attention.
In the meantime, you can find out more on our website at www.aberdeenshire.gov.uk/roads-and-travel/transportation/road-safety.
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Category changed from ‘Road Safety Issue’ to ‘Manhole Cover’
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Thank you for your report. We’ve arranged for an inspection to take place so we can confirm who is responsible for the issue you’ve raised.
This may involve checking whether the defect relates to the public road network or to infrastructure maintained by a utility company or other private party.
We’ll update you once the inspection is complete and we know how the matter will be progressed.
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We’ve now completed our inspection and can confirm that the issue you reported relates to infrastructure owned/maintained by Scottish Water.
We'll refer the matter to them for investigation and repair but for any further information or updates, you may wish to contact the utility company directly by calling their customer helpline on 0800 0778 778 or through their website at www.scottishwater.co.uk/Help-and-Resources/Contact-Us/Contacting-Us.
Please note that utility covers, access points and associated equipment remain the responsibility of the provider, and the Roads Authority does not carry out repairs to these assets. We do however maintain the road/footway surface that surrounds them.
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Category changed from ‘Manhole Cover’ to ‘Third Party Defect - Utility’
This report is now closed to updates from the public. You can make a new report in the same location.