Hatch on pavement is not secure, please secure to avoid someone tripping/falling

Updates

• We’ve had a look at the issue and have now passed your enquiry to our local Roads Team for assessment. They’ll determine what action is needed and we’ll update you once that assessment has taken place.

  Thanks again for taking the time to get in touch with us.

  In the meantime, you can find out more information on a range of topics on our website at www.aberdeenshire.gov.uk/roads-and-travel/roads.

  Posted by Aberdeenshire Council at 14:32, Fri 3 October 2025

• Category changed from ‘Other’ to ‘Gully’

  Posted by Aberdeenshire Council at 14:44, Fri 3 October 2025

• We’ve had a look at the issue and we have now passed your enquiry to our local Roads Team to assess what can be done to resolve the matter. We’ll let you know when that assessment has taken place.

  Thanks again for your report

  State changed to: Action scheduled

  Posted by Aberdeenshire Council at 15:21, Fri 3 October 2025

• Category changed from ‘Gully’ to ‘Manhole Cover’

  Posted by Aberdeenshire Council at 07:38, Mon 6 October 2025

• We’ve now completed our inspection and can confirm that the issue you reported relates to infrastructure owned/maintained by Scottish Water.

  We'll refer the matter to them for investigation and repair but for any further information or updates, you may wish to contact the utility company directly by calling their customer helpline on 0800 0778 778 or through their website at www.scottishwater.co.uk/Help-and-Resources/Contact-Us/Contacting-Us.

  Please note that utility covers, access points and associated equipment remain the responsibility of the provider, and the Roads Authority does not carry out repairs to these assets. We do however maintain the road/footway surface that surrounds them.

  State changed to: not the council's responsibility

  Posted by Aberdeenshire Council at 15:17, Fri 10 October 2025