Closed
Broken W cover
Sent to Aberdeenshire Council less than a minute later. Council ref: 925988.
The corner is broken off so falls out easily when walking over it. Daughter nearly fell off her scooter going over it as it lifted off
Updates
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We’ve had a look at the issue and have now passed your enquiry to our local Roads Team for assessment. They’ll determine what action is needed and we’ll update you once that assessment has taken place.
Thanks again for taking the time to get in touch with us.
In the meantime, you can find out more information on a range of topics on our website at www.aberdeenshire.gov.uk/roads-and-travel/roads.
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Category changed from ‘Other’ to ‘Manhole Cover’
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Thank you for your report. We’ve arranged for an inspection to take place so we can confirm who is responsible for the issue you’ve raised.
This may involve checking whether the defect relates to the public road network or to infrastructure maintained by a utility company or other private party.
We’ll update you once the inspection is complete and we know how the matter will be progressed.
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We’ve now completed our inspection and can confirm that the issue you reported relates to infrastructure owned/maintained by Scottish Water.
We'll refer the matter to them for investigation and repair but for any further information or updates, you may wish to contact the utility company directly by calling their customer helpline on 0800 0778 778 or through their website at www.scottishwater.co.uk/Help-and-Resources/Contact-Us/Contacting-Us.
Please note that utility covers, access points and associated equipment remain the responsibility of the provider, and the Roads Authority does not carry out repairs to these assets. We do however maintain the road/footway surface that surrounds them.
This report is now closed to updates from the public. You can make a new report in the same location.