Closed
Flooding at Kemhill, Kemnay
Sent to Aberdeenshire Council less than a minute later. Council ref: 921189.
Yesterday water flooded into the customer's property from the neighbouring house due to drainage issues - Customer has asked if we can visit to see if there is anything we can do to help or any advice we can give. Please call to arrange a visit.
Updates
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Thank you for letting us know about this issue. We will now investigate and provide you with an update within the next 7 days.
You can find out more about our road maintenance on our website at www.aberdeenshire.gov.uk/roads-and-travel/roads/maintenance.
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We’ve completed our inspection and were unable to log a defect requiring action by the Roads Service.
In many cases, this means the issue may relate to land or infrastructure that is not maintained by our service. This could include areas looked after by another part of the Council — such as housing, landscape, or waste services — or by a third party, such as a utility provider, housing association, developer, or private landowner.
If the situation changes, or if you’re able to provide additional information, you’re welcome to get back in touch. However, if the issue continues to fall outside the Roads Service’s responsibility, it will remain with the appropriate service or owner to address.
Thank you for bringing this to our attention
This report is now closed to updates from the public. You can make a new report in the same location.