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Road surface degraded and breaking up

Reported via mobile in the Surface Issue category anonymously at 21:26, Thu 14 August 2025

Sent to Aberdeenshire Council less than a minute later. Council ref: 921130.

Road surface in centre of Banff Road has broken up. I suspect this is due to the sudden downpour encountered this evening.

Located on Banff Road between Johnston park junction and highfield walk junction

Updates

  • Thank you for letting us know about this issue. We will now investigate and provide you with an update within the next 7 days.

    You can find out more about our road maintenance on our website at www.aberdeenshire.gov.uk/roads-and-travel/roads/maintenance.

    Posted by Aberdeenshire Council at 21:27, Thu 14 August 2025

  • We’ve had a look at the issue and we have now passed your enquiry to our local Roads Team to assess what can be done to resolve the matter. We’ll let you know when that assessment has taken place.

    Thanks again for your report

    State changed to: Action scheduled

    Posted by Aberdeenshire Council at 09:03, Fri 15 August 2025

  • We’re currently developing our approach to displaying priorities and target completion times to keep residents better informed. In the meantime, we’ll continue to assess the level of risk and allocate resources based on urgency, location, and the availability of repair teams.

    This defect has been added to our works programme and will be scheduled accordingly.

    Thank you for your patience while we carry out this work.

    State changed to: Planned

    Posted by Aberdeenshire Council at 08:58, Mon 25 August 2025

  • We’ve issued this work out to one of our crews - we’ll let you know when the job is complete.

    State changed to: In progress

    Posted by Aberdeenshire Council at 12:45, Fri 19 September 2025

  • The issue you reported has now been resolved.

    Depending on the nature and scope of the initial enquiry, the necessary repairs will have been carried out either by our frontline maintenance crews or, in some cases, completed directly by one of our inspectors during their site visit.

    Thank you for bringing this to our attention and helping us maintain a safe and well-managed road network.

    State changed to: Fixed

    Posted by Aberdeenshire Council at 13:57, Thu 30 October 2025

This report is now closed to updates from the public. You can make a new report in the same location.